Terms and conditions

Welcome to Making Art Heals! We are honored to support your journey toward emotional healing through art. Please read the following terms carefully, as they outline important details about your engagement with us. For any questions, reach out to us at info@makingartheals.com

1. Services and Scope

Making Art Heals provides individual and group online expressive art therapy sessions designed to help heal heartbreak and emotional pain through creative expression. Services are offered exclusively online and include various forms of art such as painting, dancing, sculpting, writing, acting, and music-making.

2. Fees and Payments

Advance Payment: Payment for all sessions and packages must be made in advance.
Payment Methods: Payments can be made via major credit cards or secure online payment methods.
Discontinuation of Service: Should you discontinue service mid-program, no refunds will be provided.

>> Cancellation Policy:

Under extenuating circumstances (e.g., severe illness or loss), mid-package cancellations may be requested. A $50 cancellation fee may apply. Refunds are available for unused sessions if requested within 30 days of the initial transaction.

Credit for Unused Sessions: Unused session credits may be applied to future sessions within one year of the last used session or transferred to another person upon written notice via email.

3. Session Procedure and Scheduling

Joining Sessions: Please join video call sessions punctually using the provided link. We’ll guide you through art exercises using materials available to you.
Scheduling and Rescheduling: Sessions may be rescheduled up to 24 hours in advance. In emergencies requiring same-day rescheduling, contact us via email for possible accommodations.
Session Availability: We respond to emails Monday through Friday, 9 am to 5 pm.

4. Client Responsibility and Conduct

To foster a positive experience, we expect clients to:

Join sessions on time via the provided Zoom link.
Pay session fees in advance.
Accept full responsibility for their own well-being and decisions made during the program.
Understand that our services are not a substitute for psychotherapy, though referrals to licensed professionals are available upon request.

5. Non-Disclosure Agreement (NDA)

Participants agree to keep confidential any sensitive information shared during sessions. This includes:

Session Content: Personal information, discussions, and artwork shared by the facilitator or other participants.
Facilitator Materials: Techniques, methods, prompts, and exercises are for personal use only and may not be disclosed, reproduced, or distributed without permission.

Exceptions to confidentiality include information that:

Is publicly available through no fault of the participant.
Must be disclosed under legal obligations.

6. Privacy Policy

Personal Information Collection

Making Art Heals collects personal information to improve our services, including:

Name, Email, and Contact Information: Collected during booking or subscription to our newsletter. Used for communications, updates, and notifications about services and products.
Session Data: Data shared during sessions (e.g., preferences or feedback) helps us personalize your experience. This data is strictly for Making Art Heals and is not shared without consent.

Use of Personal Data

Data is used to:

Provide, maintain, and improve our services.
Communicate updates, promotions, and relevant information.
Ensure legal compliance and protect against fraud.

GDPR Compliance

We are committed to GDPR compliance for EU users:

Right to Access, Correction, and Deletion: Users may request access, correction, or deletion of personal data by contacting us.
Data Portability and Restriction: Users may request data in a structured format and restrict processing if necessary.
Right to Withdraw Consent: Users can withdraw consent for data processing by unsubscribing or contacting us.

International Data Protection

We comply with international data protection laws applicable to our services, ensuring secure and responsible handling of personal information.

7. Disclaimers

Making Art Heals is a non-clinical, therapeutic service provider. Our services are designed for expressive and therapeutic art practices, focusing on creative processes that promote wellness and emotional healing. We do not provide clinical mental health treatment, psychotherapy, or medical advice.
Clients assume full responsibility for their well-being, including any choices or decisions made during the program. Our services are intended to support self-exploration and emotional expression but are not a replacement for licensed medical or psychological care.

8. Limitations of Liability

Making Art Heals and its facilitators are not liable for personal injury, psychological distress, or property damage resulting from session participation. Participants are responsible for their own emotional and physical safety during sessions.

9. Intellectual Property

All materials and content provided by Making Art Heals are the exclusive property of Making Art Heals unless otherwise specified. Unauthorized use, reproduction, or distribution is prohibited.

10. Force Majeure

Making Art Heals shall not be held liable for any failure to perform services due to events beyond its reasonable control, including but not limited to acts of God, war, terrorism, pandemics, or natural disasters.

11. Changes to Terms and Privacy Policy

We reserve the right to modify these Terms and Conditions and Privacy Policy at any time. Changes will be posted here, and continued use of our services after modifications signifies acceptance.

12. Acceptance

By booking a session or subscribing, you acknowledge and agree to these terms, including the Non-Disclosure Agreement, Privacy Policy, and Disclaimers. Thank you for choosing Making Art Heals.

Thank you for choosing Making Art Heals.

Anchor 1